AI Driven Immersive Experiences

Featuring Smart Data & Reporting

An AI Platform built around HOPS — the Hospitality Optimization and Pairing System. Our intelligent agents engage your customers across text, phone, chat, WhatsApp, and more — in any language. HOPS also improves ADA accessibility and features an intuitive dashboard with real-time reporting, AI-driven social media responses and posting, and complete reputation management tools.

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CALL OR TEXT OUR DEMO AGENT 747.201.3049

AI Agents Designed to Engage, Learn, & Remember Customer Preferences

Your AI agents turn every interaction into a personalized experience -remembering guest preferences, making smarter recommendations, and freeing your staff from repetitive tasks - all while gathering real-time data to optimize your restaurant.

An AI-powered host that guides guests through your menu, provides restaurant info, helps them order fast, and even answers your phone.

Walks guests through flavor profiles, tasting notes, and menu pairings to elevate every pour and tap selection.

Offers personalized wine rec’s based on taste, style, and menu choices for a more curated dining experience.

Provides quick clarity on ingredients, allergens, and nutrition so guests can choose dishes that fit their wellness goals.

AI-HOPS: Optimized for Your Restaurant

Optimize Your Team &

Cut Costs

Automate repetitive guest interactions so your team can stay focused on in-person hospitality, reducing strain and keeping labor efficient.

Real Time Data-Driven Guest Insights

Automatically capture guest preferences, behaviors, and visit patterns to fuel smarter decisions and highly personalized experiences.

Increase Guest Satisfaction & Engagement

Keep guests continuously engaged with timely, personalized messages based on their preferences—creating happier customers who return more often and spend more.

POWERED BY CREATIVEDASH.AI

INCLUDED: EASY TO USE AI-HOPS DASHBOARD

A clean, intuitive dashboard built for busy operators - not data scientists. See customer interactions, preferences, and performance metrics at a glance. Every tool, automation, and AI agent is organized in one place, making it effortless to manage your entire digital guest experience.

AI Reputation Management

Your AI monitors every review across major platforms, responds with brand-aligned messaging, flags issues that need human attention, and turns positive moments into marketing fuel. Stay ahead of your online reputation with consistent, intelligent engagement—without adding hours to your workload.

Comprehensive Guest Reports

Track guest behavior, engagement rates, trending menu items, and overall performance with real-time, data-rich reporting. Visual insights help you understand what’s working, what needs improvement, and where new opportunities for revenue and guest satisfaction are emerging.

AI Social Media Integration

Connect your social accounts and let your AI handle posting, engagement, replies, and trend monitoring. It keeps your brand active, responsive, and consistent—reacting to comments, answering questions, and posting relevant content automatically while you focus on running your business.

DASHBOARD FEATURES:

See Real-Time Data That Powers Better Customer Experiences

Know exactly what your guests care about—whether it’s beer styles, wine preferences, menu favorites, allergens, nutrition info, or special requests. AI-HOPS captures every interaction automatically, giving you real-time visibility into what customers ask, what they choose, and what keeps them coming back.

Instant visibility into guest preferences across beer, wine, cocktails, and food.

Monitor trends, comments, and questions to keep your brand responsive.

Data you can act on, helping you personalize experiences and improve your menu, service, and engagement campaigns.

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TESTIMONIALS

What Other Restaurants Are Saying

"Game Changer"

“AI-HOPS has completely transformed how we engage guests at Black Sheep Tequila. Our AI Maestro answers ingredient questions, suggests pairings, and even guides customers through our tequila lineup like a true mixologist. Guests love the instant expertise, and we love the consistency. It’s like having a world-class bar coach on staff 24/7.”

- Ray

"Our Guests Love It!"

“The AI-HOPS Beer Cicerone has been a game changer for Basecamp. It helps guests discover new brews, explains styles, and even remembers what they liked on previous visits. Our customers feel taken care of, our bartenders stay focused on service, and our taproom sales have never been smoother.”

- Charlie

"Answer Questions Our Staff Can't!"

“With AI-HOPS, we finally have a digital sommelier that understands our guests. The AI recommends the right bottle, explains tasting notes, and helps answer food pairing questions instantly. MonetVino has seen higher engagement, more confident buyers, and a better overall guest experience thanks to the AI Wine Sommelier.”

- Maggie

AI-HOPS Guest Screenshots

Frequently Asked Questions

Explore Our Common Queries and Solutions

Can AI-HOPS integrate with my current systems like OpenTable or Toast?

Yes! AI-HOPS works seamlessly with OpenTable, Toast, and other popular restaurant platforms to ensure smooth operations and guest engagement without any disruption.

Is AI-HOPS here to replace my staff?

No. AI-HOPS is an add-on that automates repetitive interactions, allowing your team to focus on in-person hospitality and creating memorable experiences.

Will AI-HOPS replace my current email or marketing systems?

No. AI-HOPS complements your existing tools by running an automated, “set-it-and-forget-it” AI agent lifecycle. It continuously engages customers, captures preferences, and updates them automatically when new favorites are added.

What kind of guest interactions can AI-HOPS handle?

AI-HOPS agents engage guests across text, phone, chat, WhatsApp, and more—answering menu questions, suggesting pairings, highlighting specials, and remembering guest preferences to personalize every experience.

How does AI-HOPS help improve guest satisfaction and sales?

By capturing and analyzing customer behavior, preferences, and interactions in real time, AI-HOPS ensures personalized recommendations, faster responses, and consistent engagement—boosting repeat visits, upsells, and overall satisfaction.